Administrative Support II (Casual), International Student Experience

Ready to start your next chapter with NAIT?

At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community.

If this opportunity feels like the right fit for you, we encourage you to apply and join us in creating a brighter future – together.

Important Application Deadline Notice

Please note that Workday closes job postings at 11:59pm MST on the day before the posting end date listed above.

To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.

Internal NAIT Employees

Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.

Please Note: This position is limited to NAIT students only.

Please Note: This is a casual opportunity ending on or before April 30, 2027, with the possibility of extension. Scheduled hours will vary, ranging from 7 to 15 hours per week.

NAIT’s Promise to Students includes the provision of a positive student experience that encompasses students’ mental, emotional, and physical well-being and defines success broadly. We prepare students to succeed in meaningful careers, find employment in their chosen field and have the skills necessary to have an immediate impact. As part of the International and Intercultural Community Centre (IICC), the International Front Desk Administrative Assistant supports student learning and development by creating a friendly, safe, and healthy community for international and newcomer students. Reporting to the International Project Coordinator, the International Administrative Assistant supports International Students in their journey of cultural transition to Canada and NAIT.

• Provide administrative support and assist students to create a positive student community. 

• Assist with, training, and support with the IICC front desk volunteers. 

• Connect students to different services at NAIT when appropriate.

• Support front desk coverage at the IICC. Duties and tasks include answering and triaging inquiries, directing students to different service areas, tracking inquiries, and performing other front desk tasks as needed.

• Update current events and announcements in the Campaigner newsletter sent to students on a bi-weekly basis.

• Direct students to the correct resources and assist them in booking appointments with International student specialists.

• Manage and schedule drop-in appointments for International Student Specialists.

Skills & Abilities

• Demonstrated experience in customer service and knowledge of NAIT services and locations.

• Demonstrated strong student leadership, organizational skills, time management skills, and interpersonal communication skills.

• Demonstrated NAIT campus involvement and understanding of international student experience and needs.

• Demonstrated intercultural understanding and awareness.

• Familiarity with using Ookslife, Canva, Microsoft Word, Excel, Forms, PowerPoint, OneDrive, SharePoint, Teams, Appspace and Campaigner is an asset.

• Ability to engage with peers in a community space.

Qualifications

• Completion of Grade 12.

• Currently enrolled at NAIT as a student and will be enrolled in the Fall 2026 and Winter 2027 semesters: be in good academic standing.

• Customer Service or Administrative experience an asset.

• Equivalences may be considered

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES).

Classification – Administrative Support II

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Remuneration

Refer to salary range noted on this posting, plus 12% in lieu of statutory holidays and vacation pay.

Note: Remuneration for part-time positions will be pro-rated based on FTE (full-time equivalent)

The compensation range for this job posting is : $20.79 - $27.91

NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams.

About NAIT

We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations, please connect with us at careers@nait.ca.

Please submit a resume and cover letter to be considered for this opportunity.