Bakery Decorator (North Hill)

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments. 

The Bakery Decorator is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to all Company policies, procedures and standards. Provide direction and supervision to Bakery Utility Clerks in the absence of the Bakery Supervisor. The Bakery Decorator position reports directly to the Bakery Supervisor/Bakery Manager, and the main responsibilities include;

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, request and complaints.  Effectively works in a diverse team environment in a proficient and friendly manner. 
• Performs all aspects of the Bakery Decorator functions including but not limited to stocking, displays, and facing in an efficient and organized manner. Ensures display presentation and stock levels are maintained. 
• Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensure price integrity including price changes.
• Performs general cleanup duties such as cleaning spills and display fixtures to ensure neat and organized department.  Responsible for keeping the sales floor and back stock area clean from cardboard and debris, as well as disposal of garbage. 
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and      customers.
• Ensures the proper care, use and maintenance of equipment and tools.  Reports repair requirements to the Bakery or Duty Manager.
• Responsible for all aspects of ordering merchandise and supplies.
• Responsible for all aspects of receiving including reviewing/verifying invoices, returns, transfers, claims and proper storage of products.
• Responsible for organizing and conducting inventory.
• Provides direction/supervision in the Bakery in the absence of the Supervisor or Manager in the following areas: 
• Ensures daily functions of staff are carried out in an organized and efficient manner.
• Ensures that health and safety rules and regulations are followed.
• Verbal input for employee performance and conduct.
• Technical training (e.g.  department orientation, commodity specific functions, etc) with day-to-day instruction and verbal feedback.
• Application of effective customer service techniques.
• Replacing shifts and authorizing appropriate documents.

• Finishes, inspects, prepares and decorates all baked goods. Cuts and slices all prepared products as required. 
• Assists in the development of new products, creating designs and special orders. 

What skills and abilities will you need to be considered?

• Grade 12 or an acceptable combination of education and experience 
• Combination of bakery and decorating training and experience
• Must pass in-house Bakery Decorator testing

 What skills and abilities will set you apart from others?

• Supervisory experience
• S.A.I.T. or Wilton Decorating course or equivalent experience 

Benefits & Perks 

Calgary Co-op has excellent opportunities for increasing levels of responsibility, personal growth, and challenge. We offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social committee events and employee & family assistance plan. As well as numerous training and development programs. 

About Calgary Co-op 

Calgary Co-op has been proudly serving the community since 1956, when it opened its first store with local farmers and ranchers to provide fresh, farm-to-table foods. Headquartered in Calgary and owned by over 456,000 members, it’s one of North America’s largest retail co-operatives, with 3,530 employees, $757 million in assets, and $1.3 billion in annual sales. We operate food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. We also own Community Natural Foods, Willow Park Wines & Spirits and Beacon Pharmacy. Committed to sourcing locally whenever possible, from Calgary, Alberta, and Western Canada, the organization helps connect consumers with the producers behind their food. Calgary Co-op continues to expand its local offerings while focusing on quality and community support, earning recognition by the Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.

We thank all applicants for their interest; however, only those being considered for an interview will be contacted.