Calgary Police Service - Management Systems Analyst

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Management Systems Analyst, you will support the Calgary Police Service (CPS) Finance Division with expertise and representation to successfully deliver value-based solutions that resolve business problems and support operational initiatives. In this role, you will also support the ongoing sustainment, enhancement, and continuous improvement of mission critical public safety systems by acting as a bridge between operational business groups and technical teams to translate business needs into effective, sustainable information and technology solutions. Primary duties include:

• Act as a liaison between business and technical teams to align priorities and solution delivery. 
• Coordinate the assessment, prioritization, and implementation of enhancements, and new capabilities. 
• Support leadership decision-making through research, analysis, recommendations, and implementation planning. 
• Develop plans and roadmaps for system enhancements, integrations, and continuous improvement. 
• Lead business analysis, including stakeholder engagement, requirements gathering, process analysis, and documentation. 
• Coordinate testing, training, change management, operational readiness, and system implementations. 
• Facilitate collaboration between business groups, technical teams, vendors, and partners. 
• Monitor system performance, operational issues, and business needs to identify improvements. 
• Coordinate projects and operational improvements that support sustainable public safety technology platforms.

Qualifications 

• A degree in Computer Science or a related technical discipline such as Mathematics or Engineering and a minimum of 5 years of related experience supporting business systems, operational technology, enterprise applications, technology initiatives, or complex multi-party business environments; OR
• A 2-year diploma in Computer Science / Computer Technology and a minimum of 8 years of related experience supporting business systems, operational technology, enterprise applications, technology initiatives, or complex multi-party business environments.
• Working knowledge of Agile project delivery principles, practices, and methodologies is required.
• Demonstrated experience gathering and translating requirements into technology solutions, as well as coordinating technology initiatives including system enhancements, projects and implementations.
• Experience working within complex multi-agency, multi-jurisdictional, or governance-driven environments where priorities must be coordinated across multiple business groups is considered an asset.
• Experience working in a complex Finance or Accounting environment is preferred.
• A strong understanding of collective bargaining agreements is considered an asset. 
• Success in this position requires: emotional intelligence; creating and sustaining safe, respectful and inclusive workplaces; promoting supportive, balanced and professional accountability; building and maintaining relationships; developing self and others; striving for results.

 Pre-employment Requirements 

• An enhanced security clearance will be conducted.
• Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.

Position and Pay Information

Business Unit: Calgary Police Services

Union: CUPE Local 38

Position Type: 1 Temporary (up to 23 months)

Compensation: Pay Grade 12 $48.54 - 64.88 per hour

Hours of work: Standard 35 hour work week.

Days of work: This position works a 5 day work week with 1 day off in a 3 week cycle.

Location: 5111 47 Street N.E. 

Audience: Internal/External

Apply By: November 25, 2026

Job ID: 315647