Calgary Police Service - WCB Coordinator

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join

The City of Calgary . City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits . Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request. 

As a WCB Coordinator, you will provide senior administrative and program coordination support to the Occupational Health Nurses (OHN) and the Safety Advisors as well as completing reporting to the Workers' Compensation Board (WCB).  You will coordinate and assist with occupational health and safety testing, organizing employee medical files in accordance with the Health Information Act, contacting employees for follow up on Blood and Body Fluid exposures, maintaining the daily schedule of testing for the OHNs and Safety Advisors; as well as assisting with respirator mask fit testing, blood pressure testing, prepping employees for employee health medicals. Primary duties include:

• Coordinate occupational health and safety appointments and testing by scheduling employees with internal staff, external vendors, and laboratories.
• Track attendance and completion and follow up on outstanding documentation.
• Receive, organize, and process occupational health documentation and results (e.g., audiometric testing, blood and exposure testing, medical surveillance records), including data entry into spreadsheets and databases and preparation of information for review by Occupational Health Nurses.
• Provide administrative and coordination support for occupational health programs, including preparing documentation, entering, and maintaining program data, and supporting clinics and initiatives.
• Monitor and manage the Occupational Health team email inbox, triaging requests, responding to routine inquiries, redirecting items as required, and ensuring timely follow-up.
• Maintain accurate, confidential employee medical and program records, tracking logs, and databases in accordance with the Health Information Act (HIA), Calgary Police Service (CPS) policies, and applicable privacy and security requirements.
• Identify opportunities to improve administrative workflows, data organization, inbox management, and coordination processes across occupational health programs.

     Qualifications     

• A 1-year medical office assistant certificate or business/administrative certificate.
• A minimum of 5 years related clinical experience in an occupational health, health care, or law enforcement administrative environment.
• Proficiency in Microsoft Excel, including data entry, basic formulas, and maintaining tracking spreadsheets.
• Experience with electronic records management systems, databases, or shared document repositories in considered an asset.
• Strong organizational skills and the ability to manage competing priorities in high-volume, confidential environment.
• Success in this position requires emotional intelligence; creating and sustaining safe, respectful, and inclusive workplaces; promoting supportive, balanced, and professional accountability; building and maintaining relationships; developing self and others; striving for results.

Pre-employment Requirements

• An enhanced security clearance will be conducted.
• Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.

Position and Pay Information

Business Unit: Calgary Police Services

Union: CUPE Local 38

Position Type: 1 Temporary (up to 12 months)

Compensation: Pay Grade 8 $39.00 - $52.14 per hour

Hours of work: Standard 35 hour work week.

Days of work: This position works a 5 day work week with 1 day off in a 3 week cycle.

Location: 5111 - 47 Street N.E.

Audience: Internal/External

Apply By: September 10, 2026

Job ID:  315226