Climbing Wall 1, Monitor

About the Role

Working within the department of Cougars Athletics and Recreation, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. 

The Climbing Wall 1, Monitor is a member of Cougars Athletics and Recreation, which actively creates, promotes, and sustains an environment in which the Mount Royal University community is challenged and supported in pursuit of personal growth in sport and leisure.

Reporting to the Adventure Programming Supervisor, the Climbing Monitor is part of the programs and services team. The team is driven by their why: to inspire people to move so that they can be the best versions of themselves. We invite and welcome people to show up as their authentic selves; we develop people in ways that matter most to them; we build communities that connect people to what brings them joy; we create accessible and inclusive spaces, places, and programs; and we establish relationships that foster a sense of belonging.

The Climbing Monitor is responsible for supervising day-to-day operations in the MRU Climbing Centre. Ensuring the safety of all users while providing a memorable customer experience are required at all times in this role. The ability to effectively manage risks inherent to climbing, attention to detail, and a passion for community building are integral to success in this position. Competence in top rope and lead climbing risk management, including belay techniques with both aperture and assisted braking devices (eg, ATC & GriGri) is an asset.

Responsibilities

• Customer Experience (45%)

  • Greet and sign participants into the facility

  • Conduct facility orientations and belay tests for both top rope and lead climbing

  • Sign out rental equipment and ensure it is returned and put away

  • Create authentic relationships with climbing participants to increase a sense of belonging and gather feedback

• Risk Management (45%)

  • Present waivers, ensure accurate completion and understanding, and answer any related questions

  • Actively supervise the Climbing Centre, ensuring policies are being followed and that all climbers and belayers are following safety best practices

  • Provide coaching and corrective instruction on techniques as necessary

  • Open and/or close the facility, performing regular checks and equipment storage

• Accessibility and Inclusion (10%)

  • Ensure programs and services are developed and executed with accommodation for access needs

  • Ensure people with varying abilities and circumstances feel a sense of belonging in Recreation programs and services

Qualifications

• Preference given to current Mount Royal University students

• Standard First Aid & CPR-C certification. Training is available for new or expiring staff members as necessary

• Competence in top rope and lead climbing risk management, including belay techniques with both aperture and assisted braking devices (eg. ATC & GriGri)

Salary: $115.45 - $19.44 per hour

Closing Date: Open until suitable candidates are found.

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).