Climbing Wall 2 - Experience Lead

About the Role

The Climbing Experience Leader is a member of Cougars Athletics and Recreation, which actively creates, promotes, and sustains an environment in which the Mount Royal University community is challenged and supported in pursuit of personal growth in sport and leisure. This is a flexible position which is expected to end late April 2027 and whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. Availability is needed for Tuesday, Thursday, and Sunday mornings, with potential additional shifts available.

Reporting to the Adventure Programming Supervisor, the Climbing Experience Leader is part of the programs and services team. The team is driven by their why: to inspire people to move so that they can be the best versions of themselves. We invite and welcome people to show up as their authentic selves; we develop people in ways that matter most to them; we build communities that connect people to what brings them joy; we create accessible and inclusive spaces, places, and programs; and we establish relationships that foster a sense of belonging.

The Climbing Experience Leader is responsible for coordinating non-instructional climbing programs and bookings in the MRU Climbing Centre, including belaying participants, leading games, and group facilitation. Experience Leaders can also serve as assistant instructors during educational and skills-based bookings and programs. The ability to effectively manage risks inherent to climbing and attention to detail are integral to success in this position. Competence in top rope and lead climbing risk management, including belay techniques with both aperture and assisted braking devices (eg, ATC & GriGri) is an asset. 

Responsibilities

Customer Experience

• Welcome participants into the facility and highlight key policies & procedures
• Belay participants while climbing and facilitate use of auto-belays
• Distribute rental equipment and ensure it is returned and put away
• Facilitate games and challenges to provide a sense of play

Risk Management 

• Actively supervise participants ensuring that all climbers and belayers are safe
• Provide coaching and corrective instruction on techniques as necessary

Accessibility and Inclusion 

• Ensure programs and services are developed and executed with accommodation for access needs
• Ensure people with varying abilities and circumstances feel a sense of belonging in recreation programs and services

Qualifications

• Standard First Aid & CPR-C certification
• 1 - 6 months experience
• Competence in top rope and lead climbing risk management, including belay techniques with both aperture and assisted braking devices (eg. ATC & GriGri)

Preferred

• Current Mount Royal University Student
• Willing to obtain a Vulnerable Sector Check once hired
• Interest in Climbing Centre experience program support and route setting
  • Certification funding support is available for staff members.

Salary: $21.87 - $27.61 per hour 

Closing Date: Open until a suitable candidate is found

A resume and cover letter should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).