Climbing Wall 2, Experience Lead

About the Role

Working within the department of Cougars Athletics and Recreation, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. 

The Climbing Wall 2, Experience Lead is a member of Cougars Athletics and Recreation, which actively creates, promotes, and sustains an environment in which the Mount Royal University community is challenged and supported in pursuit of personal growth in sport and leisure.

Reporting to the Adventure Programming Supervisor, the Climbing Experience Leader is part of the programs and services team. The team is driven by their why: to inspire people to move so that they can be the best versions of themselves. We invite and welcome people to show up as their authentic selves; we develop people in ways that matter most to them; we build communities that connect people to what brings them joy; we create accessible and inclusive spaces, places, and programs; and we establish relationships that foster a sense of belonging.

The Climbing Experience Leader is responsible for coordinating non-instructional climbing programs and bookings in the MRU Climbing Centre, including belaying participants, leading games, and group facilitation. Experience Leaders can also serve as assistant instructors during educational and skills-based bookings and programs. The ability to effectively manage risks inherent to climbing and attention to detail are integral to success in this position. Competence in top rope and lead climbing risk management, including belay techniques with both aperture and assisted braking devices (eg, ATC & GriGri) is an asset.

Responsibilities

Customer Experience (45%)

• Welcome participants into the facility and highlight key policies & procedures
• Belay participants while climbing and facilitate use of auto-belays
• Distribute rental equipment and ensure it is returned and put away
• Facilitate games and challenges to provide a sense of play

Risk Management (45%)

• Actively supervise participants ensuring that all climbers and belayers are safe
• Provide coaching and corrective instruction on techniques as necessary

Accessibility and Inclusion (10%)

• Ensure programs and services are developed and executed with accommodation for access needs
• Ensure people with varying abilities and circumstances feel a sense of belonging in recreation programs and services

Qualifications

• Preference given to current Mount Royal University students

• Standard First Aid & CPR-C certification. Training is available for new or expiring staff members as necessary

• Competence in top rope and lead climbing risk management, including belay techniques with both aperture and assisted braking devices (eg. ATC & GriGri)

Salary: $21.87 - $27.61 per hour 

Closing Date: Open until suitable candidates are found.

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).