Contact Engineer – Hydroconversion
Shell CanadaPosted October 22, 2026
Your application goes straight to Shell Canada's own careers site.
About this job
Alberta, Canada
Job Family Group:
Worker Type:
Posting Start Date:
Business Unit:
Experience Level:
Job Description:
What’s the role
Shell is seeking for Contact Engineer – Hydroconversion to join its team in Scotford.
The Contact Engineer (CE) provides process engineering support to the 24x7 Production organization to ensure excellence in Process Safety, Reliability, Margin/Energy Optimization, and Cost Management. The CE works very closely with the Production Specialist to provide technical assurance to unit operations and ensure production plan delivery.
In addition, the CE plays a key role in Continuous Improvement, Project Development, and Turnaround Planning and Execution. The current CE assignment is to support the Upgrader North Residue Hydroconversion (RHC) Unit focusing on the short-term delivery of the asset. As a senior member of the Hydroconverion team, the CE is expected to provide technical leadership, mentorship, and coaching to other engineers and technical staff.
What you’ll be doing
- Works closely with operations team, leveraging their expertise and frontline experience to identify and resolve operational challenges
- Provides technical expertise and guidance to ensure designated process units are operated in a safe, environmentally sound and reliable manner in accordance with the license to operate and the defined safe operating envelope
- Provide technical assurance and support for Management of Change (MOC) processes
- Identify and implement process optimization opportunities to improve energy efficiency, operating costs, throughput, and margin performance
- Lead complex troubleshooting efforts and conduct root cause analyses to resolve process and reliability issues
- Provides technical leadership and support to turnaround and major maintenance activities
- Provide off-hours technical support during plant upsets, emergencies, and critical operational events as required
What you bring
- The candidate must have legal authorization to work in Canada on a full-time basis
- Bachelor’s degree in chemical engineering
- Professional Engineer (P.Eng.) designation and registration with APEGA
- Minimum of 8 years of relevant experience in the refining, upgrading, or petrochemical industry
- Demonstrated expertise in process engineering, troubleshooting, process optimization, and root cause analysis
- Ability to effectively manage competing priorities and work within a dynamic operating environment
- Willingness and ability to provide after-hours support when required
Important note: After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.
If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
What we offer
You bring your skills and experience to Shell, and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
- Progress as a person as we work on the energy transition together
- Continuously grow the transferable skills you need to get ahead
- Work at the forefront of technology, trends, and practices
- Collaborate with experienced colleagues with unique expertise
- Achieve your balance in a values-led culture that encourages you to be the best version of yourself
- Perform at your best with a competitive starting salary and annual performance-related salary increase; our pay and benefits packages are among the best in the world
- Take advantage of paid parental leave, including for non-birthing parents
- Join an organization working to become one of the most diverse and inclusive in the world
- We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
- Grow as you progress through diverse career opportunities in national and international teams
- Gain access to a wide range of training and development programs
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
Shell in Canada
Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.
Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.
At a glance, our businesses and projects in Canada include:
- Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
- Shale gas and liquids assets in Alberta and British Columbia
- A network of 1,400 retail stations across Canada
- The Scotford Complex in Alberta includes an upgrader; chemicals plant and is home to the Quest carbon capture and storage facility
- The Sarnia Manufacturing Centre refinery in Ontario
- Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
- 12 Shell-owned distribution terminals, three of which have marine operations
- Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
- Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business
-
DISCLAIMER: