Director, Strategic Policy and Engagement

Job Information

Job Title: Director, Strategic Policy and Engagement

Job Requisition ID: 87840

Ministry: Service Alberta and Red Tape Reduction

Location: Edmonton

Full or Part-Time: Full-Time

Hours of Work: 36.25 hours per week

Permanent/Temporary/Wage: Permanent

Scope: Open Competition

Closing Date: Coctober 5, 2026

Classification: Senior Manager Zone 2 (M42Z2)

Salary: $5,139.30 to $6,526.16 bi-weekly ($134,135 - $170,332/year).

Help shape the future of consumer protection in Alberta. As Director, Strategic Policy and Engagement, you will lead high-impact policy, legislative modernization, public engagement and consumer education initiatives that influence the protections available to Albertans and the regulatory environment in which Alberta businesses operate.

The Consumer and Citizen Services Branch is responsible for administering legislation and programs that protect consumers and support a fair, competitive marketplace in Alberta. The branch oversees a complex regulatory framework, including 10 Acts and 48 Regulations governing business and consumer interactions. Its work includes licensing regulated professions and businesses, educating consumers and businesses about their rights and responsibilities, and enforcing consumer protection laws when non-compliance occurs. The branch also leads policy and legislative initiatives to ensure Acts and regulations remain responsive to emerging marketplace issues, while providing access to consumer protection information and promoting awareness and understanding of Alberta’s consumer protection framework.

Role Responsibilities

As the Director of Strategic Policy and Engagement, you will provide strategic leadership for the development and modernization of consumer protection policy, legislation and regulations. You will oversee evidence-based research, stakeholder and public engagement, consumer education, strategic planning, and the people and resources required to advance branch and ministry priorities. 

Key responsibilities include:

• Leading strategic policy development and providing evidence-based advice on emerging consumer issues, marketplace trends and opportunities.
• Directing legislative and regulatory review initiatives to ensure consumer protections respond to evolving technological, social and economic conditions.
• Establishing effective policy standards, processes and plans that support timely, high-quality legislative and regulatory outcomes.
• Designing public engagement and stakeholder consultation initiatives that incorporate diverse perspectives and strengthen support for change.
• Building partnerships across government, with legal and policy specialists, and with federal-provincial counterparts to advance shared priorities.
• Overseeing consumer education strategies, targeted engagement sessions and public information resources that improve awareness of marketplace rights, obligations and best practices.
• Modernizing consumer education approaches through innovative digital tools and emerging technologies.
• Guiding comparative research, environmental scans, policy analysis and the responsible collection and use of consumer protection data and organizational knowledge.
• Developing operational and strategic plans aligned with branch, ministry and government priorities. 
• Managing employees, budgets and program resources while promoting learning, innovation, accountability and high performance. 

Th  Job Description is provided for further details on the role.

APS Comeptencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems thinking: Applying a whole-of-government perspective to understand complex relationships and evaluate the short-, medium- and long-term impacts of policy decisions.

Agility: Adapting plans and priorities in a high-volume environment while guiding employees effectively through change.

Collaborative leadership: Bringing together diverse perspectives, resolving competing interests and building commitment around shared outcomes.

Creative problem solving: Challenging conventional approaches, asking the right questions and creating an environment in which innovation can succeed. 

Qualifications

University degree in Business administration, Public Administration, or a related field supplemented by 6 years of related experience.

Required

• 3 - 5 years of progressive experience in management and leadership roles within a public sector environment.
• Strong capability in strategic policy development, legislative or regulatory analysis, stakeholder engagement and evidence-based decision-making.
• Experience working collaboratively with senior leaders, internal partners, subject-matter experts and external stakeholders on complex initiative. 

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

The following will be considered as assets: 

• Experience with consumer protection, marketplace or industry regulation or a related public policy environment.
• Experience leading legislative or regulatory modernization.
• Experience designing large-scale stakeholder consultations or public engagement processes.
• Experience developing public education strategies or digital information resources.
• Knowledge of government decision-making, legislative approval and cross-ministry policy processes.
• Experience using research, environmental scanning and data to identify trends and develop policy options. 

Minimum Recruitment Standards outline the minimum education and experience required for appointment to a job classification. 

Notes

Applications must include a well-written cover letter and resume that indicates how your experience aligns with the scope of this position in order to be considered for this competition.

This is a permanent position located in 13th Floor, Commerce Place Building, Edmonton.

 Hours of Work: Monday to Friday, 36.25 hours per week. 

Final candidates will be required to undergo a Criminal Records Check (CRC). 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Management Employee Pension Plan (MEPP). 
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance. 

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. 

Candidates are required to apply online. Please see Job Application Resources for more information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the  Alliance of Credential Evaluation Services of Canada for more information.

It is also recommended that applicants include the assessmentcertificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. 

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Adenike Adebayo- Coker at Adenike Adebayo-Coker@gov.ab.ca