Investigator

Job Information
Job Title: Investigator 
Job Requisition ID: 88279
Ministry: Assisted Living and Social Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage: Permanent - 2 positions
Scope: Open
Closing Date: October 27, 2026
Classification: Program Services 3 (023PSA) 
Salary: ​$2,935.39 to $3,850.29 bi-weekly ($76,613 to $100,492 / year) 
The Ministry of Assisted Living and Social Services provides supports for families and communities, and helps Albertans access disability services, financial supports, services for the homeless, Continuing Care and other social-based programs. The ministry supports Albertans through a person-centred, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families. For more information about Assisted Living and Social Services, visit our website: https://www.alberta.ca/assisted-living-and-social-services.

Employment and Financial Services (EFS) Division is responsible for policy and legislative development and delivery of employment and income services including contracted employment services, career resources, and Assured Income for the Severely Handicapped (AISH), Alberta Disability Assistance Program (ADAP), Income Support and Child Support Services (CSS).

Role Responsibilities

Reporting to the Team Lead/Senior Investigator, this position investigates allegations of fraud or abuse of the various benefit programs administered by the Ministry of Assisted Living and Social Services, including the Assured Income for the Severely Handicapped (AISH), Income Support (IS), and Family Supports for Children with Disabilities(FSCD), to ensure compliance with government policies on social assistance programs under the applicable Government Acts and Regulations, policies, the Criminal Code of Canada, the Canada Evidence Act, Provincial Offences Procedure Act and the Canadian Charter of Rights and Freedoms. In addition, investigations relating to emergency benefit programs are conducted under the Emergency Management Act.

As an investigator, you will conduct multifaceted, politically sensitive, high priority investigations in accordance with applicable legislation and policies and procedures. Due to the nature of the investigations, interactions with suspects, witnesses, and program clients can be challenging. At times it can be adversarial, therefore well-developed skills in communication, problem solving, and professional conduct are essential for success in the role.

As a member of the provincial investigation team, this position promotes client accountability and appropriate use of public funds to meet clients benefit needs and entitlements, while maintaining public confidence in the integrity of social programs administered by the Ministry.

To be successful in this role, the candidate must possess the following:

• Case management and time management skills.
• Exceptional written and verbal communication skills.
• Demonstrated conflict resolution and decision-making experience.
• Experience and training with structured interviews and strong organizational skills.
• Ability to respond to priorities under short timelines.
• Proficiency in Microsoft Office Applications and a good working knowledge of computers to conduct queries and complete work in an electronic record management system.

The Job Description is provided for further details on this position. 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. 

As an Investigator, in addition to your education and experience, you will demonstrate well-honed competencies in the following areas:

• Agility - Demonstrated ability to manage and adapt to change. Ability to manage human, financial, and physical resources within an operating environment.
• Drive for Results - Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others.
• Develop Self and Others - Proven ability to foster partnerships and to achieve organizational goals within an organization.
• Build Collaborative Environments - Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.
• Develop Networks - Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners.
• Systems Thinking - Effective leadership abilities combined with a strong commitment to operating within a team environment and the ability to motivate and inspire others to achieve common goals.
• Creative Problem Solving - Excellent analytical and decision-making skills 

Qualifications

University graduation in a related field plus 2 years progressively responsible related experience.

You must be eligible and able to obtain Commissioner for Oaths and Alberta Peace Officer appointments.

Must possess a valid driver's license and have a reliable vehicle as travel is required. 

Equivalencies maybe considered - directly related education or experience on the basis of:

• 1 year of education for 1 year of experience; OR
  1 year of experience for 1 year of education.

Assets:

• Law Enforcement Experience:
  • Preparing Judicial Authorizations
  • Completing Disclosure
  • Testifying in Court 

• Knowledge of the following legislation:
  • Income Employment Supports Act and Regulations (IS)
  • Assured Income for the Severely Handicap and Regulations (AISH)
  • Persons with Developmental Disabilities (PDD)
  • Family Support for Children with Disabilities (FSCD)
  • Emergency Management Act
  • Criminal Code of Canada

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

A cover letter must accompany your application and should clearly demonstrate how your education and experience relate to the requirements of the role. Applications without a cover letter will not be considered.

There are 2 permanent full-time positions based in Edmonton; 36.25 hours per week, Monday to Friday. 

The final candidate will be required to undergo a comprehensive security screening prior to employment.

An additional written assignment may be used as part of the screening process.

Candidates must be eligible to work in Canada and live in Alberta.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

 Links and information on what we have to offer:

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please see Job Application Resources for information. 
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Baiju Jacob at Baiju.Jacob@gov.ab.ca.