Learner Specialist

Learner Specialist

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Posting Date: Jul 21, 2026

Location: Edmonton, AB

Company: Government of Alberta

Job Information
Job Title: Learner Specialist (2 positions)
Job Requisition ID: 86099
Ministry: Jobs, Economy, Trade and Immigration
Location: Edmonton
Full or Part-Time: Wage
Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage: Full Time Wage
Scope: Open Competition
Closing Date: August 4, 2026
Classification: Program Services 3 
Salary: $40.49 - $53.11 per hour 
 The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

The Ministry of Jobs, Economy, Trade and Immigration leads the efforts to grow Alberta's economy by delivering strategic programs and services to support Alberta's entrepreneurs and job creators, attract investment, grow trade, strengthen Alberta's tourism industry and ensure Alberta has an innovative and competitive business environment.

To learn more about the Ministry, please click here: https://www.alberta.ca/jobs-economy-trade-and-immigration.

Role Responsibilities

Are you looking for your next challenge? If you have a solid background assessing individuals for programming, the ability to work with diverse and vulnerable groups, and strong customer service experience, this opportunity is for you! Bring your strong human relations and computer skills, organization, and problem-solving abilities to thrive in a fast-paced, team-oriented environment where multitasking is key.

As a member of the Employment Connections service team, you will share responsibility for supporting Albertans whose employment was impacted by tariffs. This includes assisting Albertans towards realizing their action plan goals, through the connection to employment skills training or other support services.

In this role, you will frequently interact with clients by telephone, complete assessments, and utilize several computer applications and systems simultaneously. You will monitor and support Albertans while they participate in training interventions. To be successful in this role, you will need to be able to connect to clients, have knowledge of the programs and services offered by Jobs, Economy, Trade and Immigration and other Government of Alberta ministries and be skilled in assessment, critical thinking, conflict resolution and active listening.

 Responsibilities involve the following:

• Assessing client’s needs, referring them to appropriate interventions and documenting interactions in multiple computer systems.
• Advising clients of their training and support options.
• Supporting contracted service providers who provide training and employment programs to Albertans.
• Approving requests for training.
• Providing training to contracted service providers.
• Collaborating with Contract Services Coordinators to ensure successful delivery of contracted programs.

You will work in collaboration with a team of professionals providing service to Albertans. This position also involves the ability to work with Albertans in distress and utilize problem-solving and de-escalation techniques to assist individuals with appropriate intervention resources.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Systems Thinking: Awareness of programs and services offered by multiple ministries.
• Drive for Results: Works to remove barriers to outcomes.
• Develop Networks: Ability to work with a wide range of stakeholders.
• Build Collaborative Environments: Involves a wide group of stakeholders when working on outcomes. Contributes as part of a team.

Qualifications

University graduation in Social Science Public Administration, Business, Public Policy, Economic Development related field plus two years of progressive experience including is required; or equivalent as described below.

Equivalency: Directly related education or experience is considered on the basis of one year of education for one year of experience or one year of experience for one year of education.

Assets:

• Strong Communication Skills: Ability to communicate diplomatically, tactfully, and assertively with internal and external stakeholders.
• Attention to Detail: Proven ability to manage documents and data with high accuracy.
• Organizational Skills: Skilled at handling multiple tasks efficiently in a fast-paced environment.
• Competent in Microsoft programs, such as Word, Excel, Outlook, PowerPoint, database and Internet skills.
• Working knowledge of contracted training programs providing services to Albertans.
• Experience assisting individuals with complex needs in complex circumstances.
• Previous experiencing assessing individuals for training and employment programs.

 
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

There are two (2) temporary wage (ends March 31, 2027) full-time positions working 36.25 hours per week, Monday to Friday.

This position is based in Edmonton at Commerce Place (10155 102 Street NW).

The final candidate will be required to undergo pre-employment checks (Reference check/Criminal record and academic).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
Links and information on what we have to offer:

As a Wage employee, you receive 11.6% in addition to regular wage earnings in lieu of paid holidays and vacation leave:

• 5.6 percent of regular wage earnings instead of paid holidays.
• 6 percent of regular wage earnings instead of annual vacation pay.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please see Job Application Resoures for information. 
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Sam Thomasmathew at Sam.Thomasmathew@gov.ab.ca.

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