Partnership Coordinator

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

This position has an end date of March 31, 2027.

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.

Reporting to the Director, the Partnership Coordinator provides initial and ongoing support to partnerships between community organizations and U of A courses. They maintain an ongoing connection with community organizations and course instructors, and support development of a relationship between them, in order to establish, maintain, and support student placements and projects. Partnership Coordinator is responsible for helping to develop and sustain the Program through building a coalition of community partnerships that promote the full benefit of community engagement to the student learner and to the organization.

Community Partnership and Placement Coordination

• Coordinates community service-learning (CSL) projects and placements in collaboration with assigned community partners and instructors, ensuring opportunities align with community needs and course or program learning objectives.
• Provides planning and coordination support to community partners and instructors, maintaining regular communication to ensure preparedness for each academic term and the successful delivery of projects and placements.
• Coordinates placement logistics and administrative requirements, including police information checks, student registration, and completion forms.
• Maintains and updates the CSL Placement Hub and Canvas course templates each term to support instructors, students, and community partners.
• Monitors placements, identifies and addresses concerns in collaboration with the CSL team, and escalates unresolved issues to the Director as appropriate.
• Tracks partnership activities and coordinates with CSL staff to ensure consistent communication and effective collaboration among internal and external stakeholders.

Program Delivery and Participant Support

• Collaborates with CSL staff to develop and provide resources, programming, and opportunities that support community partners, strengthen organizational capacity, and encourage collaboration and knowledge sharing.
• Supports the Evaluation Coordinator in collecting participant feedback, evaluation materials, and completion forms in a timely manner at the end of each term.
• Assists in identifying funding and other resources to support community participation in service-learning, knowledge sharing, and capacity-building initiatives.
• Contributes to the planning, coordination, and delivery of program activities, including orientations, recruitment events, instructor workshops, conferences, training sessions, and classroom presentations.
• Under the guidance of the Director and in collaboration with the Program and Outreach Lead, works with community partners to introduce high school students to service-learning through short-term volunteer opportunities.

Community Engagement, Communications and Professional Development

• Develops and maintains knowledge of the voluntary sector, community issues, academic disciplines, and CSL pedagogy and practices through community engagement, mentorship, independent learning, and professional development opportunities.
• Participates in relevant community partner and campus events, including end-of-term presentations, to strengthen relationships and maintain awareness of emerging opportunities and challenges.
• Supports initiatives that promote the ongoing involvement and representation of community partners within the CSL Program, Faculty of Arts, and University of Alberta.
• In consultation with the Program and Outreach Lead and community partners, prepares written and visual content for the CSL Annual Report, e-bulletins, website, and other publications.
• Develops and maintains effective communication practices to support regular engagement with community partners and instructors.
• Develops and implements initiatives to recognize and acknowledge the contributions of community partners.

Data Management and Administrative Operations

• Maintains CSL databases and administrative systems, including the Placement Hub and related Google documents, to support partnership planning, placement coordination, reporting, and communication.
• Ensures accurate, organized, and up-to-date records of community partner contacts, administrative documentation, placement activities, and partnership histories.
• Supports the ongoing administration of the CSL data management platform, including data entry, reporting, data cleaning, and maintaining data accuracy and integrity.
• Provides training and ongoing support to new and existing users of the data management platform, ensuring effective use of its functions and processes.
• Maintains timely and accurate information to support program planning, operational efficiency, and effective coordination of community projects and placements.

• Minimum of an undergraduate degree in a related discipline (e.g. education, human resources, community development, social sciences) with 2 years of experience working in or with the non-profit sector; equivalent combinations of education and experience will be considered.
• Must be self-motivated with excellent interpersonal, organizational, and time management skills.
• Knowledge of the university environment (preferably the University of Alberta).
• Ability to work across multiple academic disciplines.
• Ability to demonstrate creative problem-solving skills and prioritize multiple projects/community partnerships.
• Ability to work in close collaboration to plan and implement programming.
• Ability to work independently and within a team environment. 
• Excellent communication skills (written and oral, including public presentation skills).
• Experience with basic computer programs (such as Windows, Office, Excel, Acrobat, PowerPoint, Google documents and forms).
• Knowledge of language(s) additional to English is an asset.
• Understanding of the pedagogical and practical value of CSL, and demonstrating experience with community engagement (e.g., community development, community-based research, lifelong learning) is an asset.
   

Application Instructions

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This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).