Product Manager - Health, Manufacturing & Hospitality

Continuing Education and Professional Studies (CEPS) at SAIT offers a wide range of programs designed to support lifelong learning, career advancement (through reskilling and upskilling) and customized talent development solutions for corporations. Join a team passionate about building lifelong learning opportunities that help people in Calgary and around the globe navigate the changing world of work.
The Opportunity   Job classification: A5950 - Information Officer III Salary range: $85,092.80 - $106,017.60. Placement within the range is typically based upon a review of skills, experience, and internal equity.  Hours per week: 40  Paid leave: 3 weeks vacation per year Position End Date: November 1, 2027 Deadline to apply: 4:00PM, Friday. October 23, 2026

We're looking for a learner-focused Product Manager who is passionate about creating meaningful educational experiences that positively impact people's lives. You are curious, collaborative, and energized by solving complex challenges while driving innovation in workforce development.

As the Product Manager for the Health, Manufacturing, and Hospitality portfolio, you will lead the strategy, development, launch, and ongoing enhancement of a suite of learning products and services. You'll work closely with internal stakeholders, industry partners, funders, and community organizations to ensure programs meet market needs, deliver exceptional learner experiences, generate revenue, and support Alberta's evolving workforce demands.

This role requires a strong understanding of industry trends, talent pipelines, and emerging skill requirements. You will champion the learner experience while balancing business objectives and stakeholder needs to create training solutions that make a measurable impact.

How you'll contribute

Product Strategy & Portfolio Management

• Define and execute product vision, strategy, and roadmaps for assigned learning products.
• Identify customer needs, target markets, and workforce opportunities.
• Develop business cases and product proposals for new and evolving programs.
• Understand learner pathways and career outcomes to ensure programs align with industry demand.
• Build and maintain subject matter expertise within assigned portfolio areas.

Market Research & Insights

• Conduct market, competitor, and industry analysis.
• Gather and interpret customer, learner, and employer feedback.
• Monitor emerging trends, labor market needs, and future workforce requirements.
• Use data and insights to inform product decisions and strategic investments.

Product Development & Continuous Improvement

• Lead the development, refinement, and lifecycle management of learning products.
• Collaborate with delivery teams, instructional resources, learning platforms, and operational partners to ensure successful execution.
• Manage priorities, timelines, budgets, and project deliverables.
• Continuously evaluate programs and implement improvements based on feedback and performance data.

Product Launch & Growth

• Develop and execute go-to-market strategies for new and revised programs.
• Establish pricing and positioning strategies.
• Support program growth through strong market alignment and stakeholder engagement.

Performance Management

• Monitor key product metrics, including enrollment, revenue, profitability, learner satisfaction, and program outcomes.
• Analyze performance data and make recommendations for enhancements and future investments.
• Ensure products achieve business and learner success objectives.

Stakeholder & Partnership Management

• Build and maintain strong relationships with industry, employers, funding agencies, suppliers, and community partners.
• Facilitate collaboration with Academic Schools, Applied Research, Youth Programming, and other internal stakeholders.
• Lead industry engagement activities such as advisory groups, roundtables, and co-creation sessions.
• Serve as the primary advocate and source of truth for the portfolio, ensuring stakeholders are aligned with the product vision and strategy.

Risk Management

• Identify, assess, and mitigate risks related to program quality, operations, staffing, compliance, customer experience, and market viability.
• Proactively address challenges that may impact product success.

What you bring

Education & Qualifications

• Bachelor's degree, diploma, or equivalent combination of education and experience.
• Minimum three years of experience in product management, program management, business development, or a related field.
• Experience within healthcare, health regulation, life sciences, or a science-based discipline is highly desirable.
• Demonstrated experience managing products, services, programs, or business initiatives from concept through implementation.

Skills

• Strong understanding of workforce trends, emerging markets, and the future of work.
• Excellent analytical, problem-solving, and decision-making abilities.
• Strong written, verbal, and presentation communication skills.
• Experience working in agile or iterative environments.
• Ability to influence and build relationships across diverse stakeholder groups.
• Skilled in facilitation, collaboration, and leading cross-functional initiatives.
• Strong organizational and project management capabilities.
• Ability to synthesize complex information into clear strategies and actionable plans.
• Experience in negotiation, partnership development, and risk management.
• Naturally curious, learner-focused, and committed to continuous improvement.

We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.   Together, we build bold futures    At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:    - Generous time off to pursue other passions and support your wellbeing  - SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported  - Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate  - Access to a Health Spending or Taxable Spending Account   - Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses   - Defined Benefit pension through LAPP to help you retire with confidence  - Excellent dining options on campus  - Free access to our fitness facilities and group fitness classes    And the perks keep on coming!  
About SAIT 
At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.  
Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here. 
We’re committed to community and belonging  
Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.