Receptionist/TrafficDisclosure

Job Information
Job Title: Receptionist
Job Requisition ID: 87933
Ministry: Justice
Location: Edmonton Regional and Rural Response Office
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage: Permanent
Scope: Open Competition
Closing Date: October 13, 2026
Classification: Administrative Support 4
Salary: ​$1,918.46 to $2,427.46 bi-weekly ($50,071.81/year - $63,356.71/year)

The Ministry of Justice leads a fair and innovative justice system.

Our responsibilities include promoting safe communities by prosecuting serious and violent crime cases. We are committed to improving access to justice by sharing information to help resolve legal issues and providing legal representation for those in need. We ensure we are providing legal and strategic services to government by representing ministries in matters before the courts and tribunals, and drafting public government bills, regulations and orders-in-council.

For more information about the Ministry of Justice, please visit https://www.alberta.ca/justice

Edmonton and Surrounding Area

Come and experience Edmonton and the surrounding area and all that it has to offer. Whether it be the numerous festivals all year long, the friendly people, or visiting the many attractions, you will enjoy calling it home. To find out more, please visit the sites below for a more detailed description.

Edmonton - https://www.edmonton.ca/

Role Responsibilities

The Alberta Crown Prosecution Service Division at the Ministry of Justice is looking for a highly motivated individual to be a part of their team!

The Ministry of Justice is seeking a highly motived receptionist in their in the Edmonton Rural and Regional Response Office (ERRRO) to provide administrative support for the prosecution of criminal and provincial offences, including but not limited to the Criminal Code of Canada and the Traffic Safety Act.

Reporting to the Regional Office Manager, the Receptionist plays a key role in supporting the operations of the Crown office. This position is essential to ensuring prosecutors are well-prepared for court proceedings. Responsibilities include answering telephones, Processing mail, photocopying, and performing other services that are required to ensure that branch goals and objectives are met.

To succeed in this role, you will be required to have excellent attendance and reliability, exercise a high level of professionalism and discretion, flexibility and ability to multitask in a fast-paced environment, and demonstrate high attention to detail. Candidates must have a genuine interest in or knowledge of the Criminal Justice System.

This is a public facing role and requires strong communication skills and the ability to remain professional when dealing with difficult situations.

Candidates must be comfortable handling large quantities of sensitive and confidential information and exposure to potentially disturbing subject matter within prosecution files.

The primary responsibilities for the Receptionist include, but are not limited to:

• Providing the first line of contact within ERRRO by providing receptionist duties.
• Providing administrative support to Crown Prosecutors and client services to approximately 40 staff members.
• Using tools such as Word, Outlook, Prosecutor Information System Manager (PRISM), Justice On-Line Information Network (JOIN), e-Crim and other resources as required.
• Working in a high volume, demanding environment and managing competing priorities in tight timelines.
• Maintaining professionalism when working with Crown Prosecutors, Defense Counsel, Policing Services or the General Public. 
  

Please click on the link to view the job description.

APS Competencies

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. The link below will assist you with understanding competencies: APS Competencies

Competencies essential for this role include:

Agility: Prioritize multiple tasks and projects, with the ability to accommodate other priorities as they arise, and maintain resilience in times of uncertainty and a changing environment.

Drive for Results: Use exceptional organizational and prioritization skills to meet tight deadlines and deliver quality work.

Creative Problem Solving: Focus on continuous improvement and increasing breadth of insight using innovative ideas or existing processes to address both new and past problems.

Build Collaborative Environments: Actively engage with stakeholders and follow up on inquiries, requests, and concerns from stakeholders. Remain courteous and professional in stressful situations. 

Develop Networks: Maintain mutual internal and external networks with stakeholders and clients.

Qualifications

Required

• High school diploma and a minimum of two year of related experience, preferably in a legal secretarial context.
• Experience working in a confidential environment and handling sensitive information with discretion and professionalism.

 

Assets

• Strong knowledge and understanding of the Criminal Justice System.
• Proficiency in Microsoft 365 (Word, Outlook), Prosecutor Information System Manager (PRISM), Justice On-Line Information Network (JOIN) and Criminal e-File (CReF).
• Post-secondary Legal Assistant diploma or a related discipline.
• Knowledge of the Protection of Privacy Act (POPA), Criminal Code of Canada and Traffic Safety Act.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Any costs associated with obtaining the required documents/checks and any costs related to interview travel will be the responsibility of the candidate. (Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.)

Please provide a valid email address and phone number with your application.

What we offer:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.

• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please see Job Application Resources for information. 

Application Requirements:
As part of the application process, you are required to:

• Answer pre-screening questions
• Upload a resume
• Upload a cover letter.
  

Resume
A resume is required as part of your application. Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. To accurately reflect your related experience/education, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time or full-time. For example: February 2006 – June 2009: Loss Prevention Officer (PT three 8 hr. shifts/week).

Cover Letter
A cover letter is required as part of your application. Please ensure your cover letter outlines how your experience aligns to the role and qualifications in the job posting.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html). It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Ashley Crooks at Ashley.Crooks@gov.ab.ca.