Recreation Facility Operator I - Saville East

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

Location - This role is in-person. Work primarily takes place at South Campus, Edmonton.

The Recreation Facility Operator I is one of several full-time and approx. 4-6 casual staff reporting to the RFO Supervisor, Saville East/Foote Field. The Operator is responsible for the daily operation of Saville Community Sports Centre, Foote Field and the Saville Tennis Centre, including curling ice, tennis courts and sports fields. The Operator supports the safe, efficient and positive use of sport and recreation facilities managed by CCR. The Operator creates positive client experiences by interacting with clients as they monitor facility access and liaise with event supervisors, and by monitoring the safety and cleanliness of the facility during routine and regular facility inspections.  The Operator creates a “presence” in the facility through highly visible facility monitoring. 
The key job functions include ice preparation and maintenance, tennis court maintenance, general facility monitoring and maintenance, and event set-up and take-down. The Operator's daily activities include facility opening/closing (securing) procedures; equipment set up and take down; ice-preparation and maintenance, field maintenance, laundry service; operation, maintenance and repair of equipment, client interactions and casual staff coordination and leadership in accordance with the facility policies and procedures.

In addition, the RFO I will be assigned duties and coordination responsibilities in several task areas including hazard assessment, facility inspections, asset management, incident reporting and data collection and facility specific operational duties (fields, curling ice and dome operations). The Operator may be assigned the role of Supervisor on Duty on some shifts, requiring the Operator to interact with all staff within the facility, take a lead role in emergency management, safety and security of the building and assist in the resolution of conflicts that may arise. The fulfillment of these tasks is critical to the seamless operation of the building for safe, effective service to facility users. The RFO Supervisor may assign a greater number of duties in any area based on operational need.  The Operator may be scheduled for standby shifts to support risk management of facility operations.

This position requires the ability to work a variable work schedule spanning 7 days a week in a rotating capacity working days, evenings and weekends.

• Install curling ice as directed by Recreation Facility Operations II and/or RFO Supervisor.
• Implements daily, weekly, monthly and annual ice maintenance procedures to ensure superior ice conditions, these may include “cleaning”, “scraping”, “burning”, “re-flooding”, and “pebbling”.
• Monitors ice plant operation and reports changes to Supervisor.
• Perform opening and closing procedures for the Saville Community Sports Centre, Foote Field and Saville Tennis Centre as required.
• Implements all scheduled daily, weekly, monthly and annual maintenance requirements.
• Repairs and maintains all nets, goal posts, clocks, scoreboards and other sport related equipment in the facilities.
• Implements, daily, weekly, monthly and annual outdoor facility maintenance procedures to ensure superior facility conditions on outdoor tennis courts, artificial turf, natural grass fields, and track facilities.  Duties may include  - “grass cutting”, “top dressing and seeding”, “turf sweeping”, “field lining”, “garbage clean up”, or “power washing tennis courts”.
• Sets up and takes down equipment site amenities for all outdoor events.
• Regularly monitors customer usage of south campus sport and recreation facilities, delivering customer service techniques that build positive public relations and customer rapport.
• Assists with onboarding new staff and ongoing training for staff as required.
• Interacts with and supports casual staff members in all areas of South Campus sport and recreation facilities during evenings and weekends.
• Represent CCR values, engage in positive interactions with CCR and University colleagues, providing excellent client-focused service.
• Understands, fulfills, and promotes the health, safety and environment responsibilities identified in University policy.

• High School Diploma required. Undergraduate degree in Kinesiology, Recreation field is an asset.
• Must possess a valid Alberta Class 5 (non-GDL) driver’s license.
• Must be able to provide a recent copy of a three-year driver’s abstract with no more than six (6) demerits and/or two (2) moving violations within the last two years.
• Current Intermediate First Aid, Level C CPR required (within 2 years).
• Police Information Check required.
• Curling Canada Ice Technician certificate is an asset.
• Experience in an ice technician role is an asset.
• Experience in sport and recreation multi-sport facilities, grounds maintenance (soccer fields, artificial turf, track and field facilities) is an asset.
• Forklift Operator Safety training course is an asset.
• Fall arrest training is an asset.
• Special skills like welding, carpentry and mechanics is an asset.
• Experience with Intelligenz Recreation Management Software, Google Apps, and Microsoft Office is an asset.

Application Instructions

Click "Apply Now" to submit your resume.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.