Senior Solutions Consultant

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

This position has a term length of 2 years from the hire date.

Location - This role is hybrid with a mix of remote and in-person work. Work primarily takes place at Enterprise Square.

Are you an experienced ERP Solutions expert looking to drive key enterprise systems and data management initiatives? We are hiring a Senior Solutions Consultant to serve as a critical bridge between Shared Services and Enterprise applications! In this high-impact role, you will independently lead major system updates and process improvements across cross-functional teams. You’ll be reporting to Manager, Business Support Services and partner closely with IST Enterprise Applications, HR and Finance Service Leads to oversee functional requirements and deliver scalable technical solutions.

Additionally, you will guide Functional Analysts through complex troubleshooting to ensure smooth production support. As a subject matter authority, you'll also empower campus users through robust process documentation, training materials, and continuous knowledge sharing. If you thrive in a collaborative environment where high-level analysis meets core system administration, apply today!

• Directs small- to mid-sized multidisciplinary initiatives spanning business process enhancements, HR/Finance application evaluations, and the deployment of new modules or capabilities end-to-end using established project management frameworks.
• Acts as a strategic liaison between HR/Finance business units and technical teams by translating complex business processes into system requirements
• Design functional solutions that align ERP solution (Oracle/PeopleSoft) capabilities with complex business needs, ensuring scalability and compliance.
• Leads the resolution of high-impact or critical system challenges by engaging with IST Enterprise Applications managers and external service providers to ensure timely solutions
• Develop enterprise-wide process improvements using Enterprise tools (PeopleSoft/Oracle, FreshService, Tableau etc.) to enhance efficiencies.
• Handling and analyzing sensitive HR data as part of reporting and analytics activities, while ensuring strict adherence to data privacy standards, regulatory compliance, and the secure management of confidential employee information throughout the reporting lifecycle.
• Provides mentorship and training to Functional & Reporting Analysts, subject matter experts, and system users, ensuring consistent understanding of system functionality and reporting processes.

• Minimum Post-secondary diploma related to business application analysis, design and development, computer science, or computers systems technology
• Minimum 5 years progressive experience as a Functional or Business Analyst
• Minimum 5 years supporting or using PeopleSoft HR/Finance, Oracle Cloud or other ERP applications.
• Proficiency with SQL coding and database management tools
• Proven ability to manage and analyze large, complex data sets with a high degree of accuracy
• Strong analytical and problem-solving skills, with the ability to assess the impact of process changes within an ERP environment
• Highly organized with attention to detail, and demonstrated capacity to manage multiple priorities in a fast-paced environment
• Excellent interpersonal, verbal, and written communication skills, including the ability to document requirements clearly and collaborate effectively with stakeholders at all levels

The following are preferred qualifications:

• Professional designation in Business Analysis/Project Management from an accredited institution or recognized professional body, such as the IIBA, PMI.
• Knowledge of the post-secondary environment is an asset.

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

This position is excluded from the bargaining unit.

In accordance with the Handbook of Terms and Conditions of Employment for Non-Union Employees, this position has a comprehensive benefits package and an annual salary which will be commensurate with qualifications.