Service Worker, Ernest's Dining Room

Ready to start your next chapter with NAIT?

At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community.

If this opportunity feels like the right fit for you, we encourage you to apply and join us in creating a brighter future – together.

Important Application Deadline Notice

Please note that Workday closes job postings at 11:59pm MST on the day before the posting end date listed above.

To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.

Internal NAIT Employees

Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.

Please note: This is a casual opportunity ending on or before December 31, 2026 with the possibility of extension. This position is recurring, with layoff over summer months when the restaurant is closed and students are off campus.

This is routine work for the Front of House of Ernest's Dining Room that involves service of guests & students, general cleaning, and anything that the dining room requires. Tasks require adherence to specific instructions and established procedures.

Key Responsibilities

• Provide customer service to students, staff, visitors, and coworkers.
• Prepare drink items as required.
• Clean and fill beverage machines; wipe workstations; mop spills.
• Set tables, serve menu items, and set up dining areas.
• Maintain stock of all items required in the dining room.
• Process customer payments.
• Assist students and instructors when necessary.
• Wash dishes, utensils, pots, and pans; load, unload, and operate the dishwasher; stack dishes; clean kitchen equipment.

Skills & Abilities

• Understanding of equipment and methods used in food preparation.
• Good understanding of customer service techniques and methods.
• Good understanding of payment methods and point‑of‑sale machines.
• Ability to follow oral and written instructions and converse fluently in English.
• Ability to stand for extended periods.
• Ability to safely perform duties using ladders or step stools.
• Physical ability to lift up to 30 lbs. unassisted.
• Ability to work flexible hours, including days, evenings, weekends, and split shifts.
• Ability to work at various locations and venues.

Qualifications

• Completion of Grade nine 
• Experience in customer service environment performing food service-related duties
• Food Safety and Sanitation certificate is required (must be obtained before completion of the probationary period)
• Alberta Server Intervention Program certificate may be required depending on location/venue assignment
• First Aid certificate may be required depending on location/venue assignment
• Equivalencies may be considered

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES).

Classification – Service Worker

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Remuneration

Refer to salary range noted on this posting, plus 12% in lieu of statutory holidays and vacation pay.

The compensation range for this job posting is : $17.85 - $23.99

NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams.

About NAIT

We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations, please connect with us at careers@nait.ca.

Please submit a resume and cover letter to be considered for this opportunity.