Student Information Clerk (Work-Integrated Learning Position) Part-time, Casual

Looking for a campus job where you can make a real difference?

The Student Enrolment and Registrar Services (SEARS) Office is hiring two casual enthusiastic Student Information Clerks to join our team. If you enjoy helping people, solving problems, and being the person others turn to for answers, this could be the perfect role for you.
As the front door to student services at the University of Lethbridge, the SEARS Office helps students navigate everything from applying to university all the way to crossing the stage at convocation. Every day is different, and every interaction is an opportunity to help someone succeed.
What You'll Do
As a Student Information Clerk, you'll be part of a friendly and supportive team that helps students, staff, faculty, and community members find the information and support they need. You will:

• Welcome and assist students and visitors in person, by phone, and by email
• Answer questions about admissions, registration, timetables, dates and deadlines
• Help students navigate challenges and connect them with the right resources
• Perform data entry and maintain accurate records
• Operate a multi-line phone system
• Support other areas within the SEARS Office as needed
• Take on additional projects and responsibilities that contribute to a positive student experience

What We're Looking For
We're looking for someone who is:

• Friendly, approachable, and confident when interacting with others
• A strong communicator who can explain information clearly and professionally
• Organized, detail-oriented, and reliable
• Comfortable working in a fast-paced customer service environment
• A problem solver who enjoys helping people
• Able to maintain confidentiality and handle sensitive information with care

Why You'll Love This Role

• Build valuable customer service and communication skills
• Gain professional office experience in a supportive environment
• Develop problem-solving and teamwork abilities that employers value
• Meet students from across campus and become a trusted resource
• Make a meaningful impact on the student experience

Whether you're considering a future in education, business, communications, administration, or simply want to strengthen your professional skill set, this role offers excellent hands-on experience while you continue your studies.
Additional Details about the position: 

• Hourly Rate: $28.83/hour
• Approximately 10 hours per week
• Approximately September 1 – April 30