TD Insurance, Vendor Analyst III

Work Location

Halifax, Nova Scotia, Canada

Hours

35

Line of Business

Procurement & Sourcing

Pay Details

63 600 $/$63,600 - 94 300 $/$94,300 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Department Overview

TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and
through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.

Job Description

The Vendor Analyst II is accountable for providing technical support and quality approval of vendor estimates confirming scope, estimate accuracy, and timeliness of repairs enabling the delivery of Legendary Customer Experience. They will be responsible for identifying industry best in class repair and estimating trends.

Additional Accountabilities include:

• Evaluation and QA Approval of Xactanalysis assignments and estimates completed at any time during the course of the claim.
• Ensuring compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so vendors understand what to expect
• Coaching of vendors, to Estimating Standards and repair techniques
• Manage all Residential Evaluation files in accordance with operational procedures
• Liaise with the Vendor and file handling Analyst as required in the course of the Evaluation and repair process
• Complete a comprehensive review of the original and supplementary estimates, images, measurements and any additional supporting documentation
• Ensure that the scope of the damages are aligned to TDI’s best practice standards and IICRC requirements
• Determine and record any overwrite/underwrite estimate amounts
• Provide feedback and coaching to Vendors, during and upon completion of the Evaluation process
• Monitor the file in terms of Xactanalysis workflow compliance throughout the life cycle of the claim
• Assist in training or coaching sessions or seminars and share the information as required
• Creating a positive work environment and being an effective role model by championing TDI’s mission, vision and values

Job Requirements

• Bilingual (French/English) an asset
• Formal training/experience with scoping and estimating
• Xactimate/Xactananlysis Training and Knowledge
• Insurance experience / background an asset
• Proficient in the usage of Microsoft Excel, Word, Outlook
• ASD training, IICRC Certification for Fire, Smoke, Water and Damage Remediation
• Technical knowledge of structural repairs
• CIP / FCIP an asset
• Effective and confident negotiation ability
• strong communication skills

Who We Are

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only)

Sans Objet