Team Lead/Senior Investigator

Job Information
Job Title: Team Lead/Senior Investigator 
Job Requisition ID: 88277
Ministry: Assisted Living and Social Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage: Permanent
Scope: Open
Closing Date: October 20, 2026
Classification: Program Services 4 (024PSA) 
Salary: ​$3,148.20 to $4,126.82 bi-weekly ($82,168 to $107,710 / year) 

The Ministry of Assisted Living and Social Services provides supports for families and communities, and helps Albertans access disability services, financial supports, services for the homeless, Continuing Care and other social-based programs. The ministry supports Albertans through a person-centred, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families. For more information about Assisted Living and Social Services, visit our website: https://www.alberta.ca/assisted-living-and-social-services.

Employment and Financial Services (EFS) Division is responsible for policy and legislative development and delivery of employment and income services including contracted employment services, career resources, and Assured Income for the Severely Handicapped (AISH), Alberta Disability Assistance Program (ADAP), Income Support and Child Support Services (CSS).

Role Responsibilities

Reporting to the Manager of the Investigation Unit and working in collaboration with the Manager of Program Integrity and Fraud Awareness, the Team Lead/Senior Investigator manages and participates in the work of the province wide investigative group. 

In this role, the Team Lead has the opportunity to supervise staff that have been assigned investigations related to alleged misuse of abuse of program benefits, and review evidence to evaluate and decide on a criminal prosecution. You may yourself carry a caseload and perform complex investigations, including internal investigations on Seniors, Community and Social Services staff. 

As a member of the unit 's leadership team, you will provide directions on the implementation of goals and strategies and help build an effective team. You will also translate broad organizational needs into meaningful, functional actions taken by staff.

This role provides the opportunity to consult, collaborate, and build relationships with stakeholders, both internally and externally. This will improve the exchange of information on trends and process improvements. Due to the nature of investigations, interactions with suspects, witnesses, and program clients can be challenging. At times it can be adversarial, therefore well-developed skills in communication, problem solving, and professional conduct are very important for success in the role.

As a team lead senior investigator, you will be playing a significant role in establishing and maintaining a work environment that is conductive to employee satisfaction and productivity. The ability to de-escalate confrontational situations will be a key attribute of the role.

To be successful in this role, the candidate must possess the following:

• Exceptional written and verbal communication skills.
• Demonstrated conflict resolution and decision-making experience.
• Experience and training with structured interviews and strong organizational skills.
• Ability to respond to priorities under short timelines and contribute to constructive leadership outcomes.

The Job Description is provided for further details on this position. 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. 

As a Team Lead, in addition to your education and experience, you will demonstrate well-honed competencies in the following areas:

• Agility - Demonstrated ability to manage and adapt to change. Ability to manage human, financial, and physical resources within an operating environment.
• Drive for Results - Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others.
• Develop Self and Others - Proven ability to foster partnerships and to achieve organizational goals within an organization.
• Build Collaborative Environments - Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.
• Develop Networks - Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners.
• Systems Thinking - Effective leadership abilities combined with a strong commitment to operating within a team environment and the ability to motivate and inspire others to achieve common goals.
• Creative Problem Solving - Excellent analytical and decision-making skills

Qualifications

A university degree in a related field and at least four years of recent, related experience is required. Demonstrated leadership or supervisory experience mentoring individuals is required.
 

You must be eligible and able to obtain Commissioner of Oaths and Alberta Peace Officer appointments.

Must possess a valid Alberta operator’s license and a reliable vehicle as travel is required. 

Assets:

• Law Enforcement Experience
  • Preparing Judicial Authorizations
  • Completing Disclosure
  • Testifying in Court
• IS and/or AISH Program Experience

Knowledge of the following legislation policies would be an asset:

• Income Employment Supports Act and Regulations (IS)
• Assured Income for the Severely Handicap and Regulations (AISH)
• Persons with Developmental Disabilities (PDD)
• Family Support for Children with Disabilities (FSCD)
• Emergency Management Act
• Criminal Code of Canada

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

A cover letter must accompany your application and should clearly demonstrate how your education and experience relate to the requirements of the role.

This is a permanent full-time position based in Edmonton; 36.25 hours per week, Monday to Friday. 

The final candidate will be required to undergo a comprehensive security screening prior to employment.

Candidates must be eligible to work in Canada and live in Alberta.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please see Job Application Resources for information. 
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Baiju Jacob at Baiju.Jacob@gov.ab.ca.