Business Support Technical Analyst

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join

The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request. 

As the Business Support Technical Analyst focused on Computer Assisted Design (CAD), you will provide software and hardware support throughout the business unit, while considering different technologies, perspectives, approaches and methods. Primary duties include:
 

• Provide technical support for Autodesk software (e.g. AutoCAD, Civil 3D, Map3D and Autodesk Forma) and Bentley software (e.g. MicroStation, and ProjectWise).
• Maintain the configuration and folder set up for the storage of CAD related files and data.
• Manage CAD user accounts and access.
• Develop and test Feature Manipulation Engine (FME) and/or Python scripts.
• Contribute to the establishment of FME development and deployment best practices.
• Support processes and systems enhancement teams and initiatives.
• Write clear and concise documentation for geospatial data transformation processes and in-house procedures.
• Support processes and technology related to large format plotting, scanning and document management of CAD drawings.
   

Qualifications 

• A completed 2 year technical diploma in Information Technology, Geomatics Engineering Technology, or a related discipline. 
• At least 5 years of working with Computer Assisted Design (CAD) and geospatial software and tools. 
• Proficiency in MicroStation or AutoCAD is required. 
• Preference will be given to applicants who have a combination of experience with Bentley and Autodesk products (for example: MicroStation, ProjectWise, AutoCAD Map3D, and AutoCAD Civil 3D) 
• Experience with FME, Structured Query Language (SQL), Python, or another programming languages will be considered an asset. 

• Experience with ESRI - ArcGIS Pro will be considered an asset.

• Proven communication skills along with the ability to work effectively in both a team environment and independently with minimal supervision. 

Pre-employment Requirements 

• Successful applicants must provide proof of qualifications.

Workstyle: This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.

Position and Pay Information

• Business Unit: Capital Planning and Business Services
• Union: CUPE Local 38 
• Position Type: 1 Permanent, 1 Temporary (up to 23 months) 
• Compensation: Pay Grade 10 $44.01 - 58.82 per hour
• Hours of work: Standard 35 hour work week.
• Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
• Location: 315 - 10 Avenue S.E. 
• Audience: Internal/External
• Apply By: October 22nd, 2026
• Job ID:  315359