Calgary Police Service - Learning Management Application Analyst

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Learning Management Application Analyst, you will be responsible for understanding the functionality, configuration, and complexity of the Learning Management System which includes the performance development, succession management, and learning management modules. You will work closely with Information Technology on the integration with HR Software and to maintain the system in alignment with corporate needs. Primary duties include: 

• Promote and enable system use by all employees, including addressing service wide specific concerns and configuring custom solutions. 
• Gather business requirements, analyze processes, recommend system solutions, and lead stakeholder engagement and change management activities to support successful implementation and adoption.
• Collaborate with interested parties, vendors, clients, and other partners to ensure continued integration of the talent management system and support an effective change management approach. 
• Lead, engage, and maintain networks of corporate advocates.
• Support members, employees, leaders, and the learning and development community with troubleshooting and resolving system and data issues. 
• Set-up and maintain system components, troubleshoot issues, and ensure the system is kept up-to-date in alignment with software releases from the vendor. 
• Create and maintain documentation such as standard system operating procedures, eLearning, and quick reference guides and develop and deliver in-person training for users. 
• Determine, create, and run standard reporting requirements and provide system data based on the needs of interested parties. 
• Audit system access and use to ensure corporate standards are met and maintained. 

Qualifications 

• A 2-year diploma in Human Resources, Business Administration, Information Technology or a related field and a minimum of 5 years of related experience; OR
• A degree in Human Resources, Business Administration, Information Technology or a related field and a minimum of 4 years of related experience.
• Experience must include system maintenance and configuration.
• Previous experience working with Talent Management Systems and/or Learning Management Systems along with experience with change management and facilitating and delivering training will be considered assets.
• Working knowledge of Structured Query Language (SQL) and Hypertext Markup Language (HTML) will also be considered an asset.
• Success in this position requires emotional intelligence; creating and sustaining safe, respectful and inclusive workplaces; promoting supportive, balanced and professional accountability; building and maintaining relationships; developing self and others; striving for results.

Pre-employment Requirements 

• An enhanced security clearance will be conducted.
• Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.

Position and Pay Information

Business Unit: Calgary Police Services

Union: CUPE Local 38

Position Type: 1 Permanent

Compensation: Pay Grade 10 $44.01 - 58.82 per hour

Hours of work: Standard 35 hour work week.

Days of work: This position works a 5 day work week with 1 day off in a 3 week cycle.

Location: 5111 47 Street N.E.

Audience: Internal/External

Apply By: August 31, 2026

Job ID:  315134