Control System Risk Program Coordinator

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The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

The Program Coordinator, Control System Risk is responsible for coordinating and prioritizing projects that treat risks to The City services that utilize Industrial Control Systems (control systems used for process controls such as water/wastewater treatment, traffic control, train tracking, parks irrigation, waste management and building management). Primary duties include:

• Develop, coordinate, and lead efforts for the Operational Services Department that meet the Corporate Industrial Control Systems (ICS) Security Standard 20190819.
• Develop an ICS Security governance structure with roles, accountabilities and metrics, and its Working Group.
• Develop structure by identifying roles and responsibilities for the ICS Security governance structure, terms of reference, and mandate, as well as for its Working Group.
• Establish a Working Group that is cross-Departmental with representatives of business units with control systems, including partners for Corporate Security and Corporate IT.
• Prepare reports, briefings and presentations for delivery to Operational Services Senior Leadership and ICS Security governance structure.
• Responsible for coordinating and providing recommendations to senior management, with influence over, decisions regarding capital expenditures.
• Oversee capital projects, consultants, and exercises as tabletops and drills.
• Review existing risk management practices and reporting methods, identifies gaps through in-depth analysis.
• Explore and develop a comprehensive assessment of the current ICS risk landscape within the Operational Services Department.
• Oversee the development of cyber incident response plans for each business unit in Operational Services that have industrial control systems/critical infrastructure.
• Work in partnership with Corporate Audit, Corporate Security and Corporate IT to conduct audits and risk assessment of existing programs that support industrial control systems in the Operational Services Department.
• Prioritize collective risks across the Operational Services Department and present them to the ICS Security Governance Committee. Will lead or support the development of business cases to secure funding. Oversight of budget and sponsorship of projects that are deemed cross-departmental.
• Lead, coordinate and facilitate the integration of key corporate risk management strategies into existing issue and risk management initiatives.
• Provide guidance and influence to Operational Services Senior Leadership Team on risk management strategies and leads discussions on risk tolerance levels.
• Build program level requirements, success criteria, measurement and monitoring mechanisms to ensure projects' success. Coordinate project managers within the Program.
• Contribute to service risk identification, prioritization, and alignment, which is essential to multi-year business planning and budget process.
• Ongoing communication and coordination with partners required to address short, medium and long term risks for the Department.

• Analyze potential impact of issues; develop appropriate mitigation, management and communication strategies; and manage implementation of issue management plans.

Qualifications 

• A degree in Emergency and Security Management, Public Safety, Computer Science, Information Technology or a related field and at least 5 years of related experience OR a Master's degree in a related field and at least 3 years of experience.
• Success in this position requires strong communication and interpersonal skills.
• Work effectively with others and be able to support teamwork environment and promote safety at work.

 Pre-employment Requirements 

• Successful applicants must provide proof of qualifications.

 Workstyle 

• This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.

Position and Pay Information

• Business Unit: Operational Services
• Union: CUPE Local 38
• Position Type: 2 Permanent
• Compensation: Pay Grade 13 $50.92 - $68.15 per hour
• Hours of work: Standard 35 hour work week.
• Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
• Location: 800 Macleod Trail S.E.
• Audience: Internal/External
• Apply By: September 18, 2026

• Job ID: 315255