Manager, Business Relations and Delivery Services

Job Information
Job Title: Manager, Business Relations and Delivery Services
Job Requisition ID: 85660
Ministry: Primary and Preventative Health Services
Location: Edmonton
Full or Part-Time: Full-Time
Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage: Permanent
Scope: Open
Closing Date: August 18, 2026
Classification: Manager, Zone 2 (M41Z2)
Salary: $3,920.66 to $5,276.07 bi-weekly ($102,329 - $137,705/year)
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

The Department of Primary and Preventative Health Services is building a more resilient and sustainable health care system that can support Albertans getting care when and where they need it, while responding to system-wide health challenges, improving health outcomes, and maintaining fiscal responsibility. The ministry supports Albertans’ health and well-being throughout their lives by protecting public health and promoting wellness and coordinating and delivering safe, person-centered, quality health services.

Role Responsibilities

Big ideas. Meaningful impact. Better health outcomes for Albertans.

Are you a leader who can balance strategic planning, stakeholder relationships, and complex technology delivery while helping teams perform at their best?

We're looking for a Manager, Business Relations & Delivery Services to help shape and deliver some of Alberta's most important health technology initiatives. In this role, you'll lead a talented team, partner with executive leaders and stakeholders across government and the health system, and help ensure that major digital investments deliver real value for Albertans. This is an opportunity for a strategic thinker, relationship builder, and delivery-focused leader who enjoys bringing people together to solve complex challenges and turn ambitious plans into tangible results.

What You'll Be Doing

As the Manager, Business Relations & Delivery Services, you'll provide leadership for the Ministry's project and portfolio delivery functions, helping guide initiatives from concept through implementation and benefits realization.

You will:

• Lead the delivery of strategic Information Management / Information Technology (IM/IT) initiatives and portfolios that support Ministry and health system priorities.
• Support business case development, project investment planning, prioritization, and governance activities.
• Provide oversight of project budgets, expenditures, risks, performance, and benefits realization.
• Build and maintain strong relationships with leaders, program areas, delivery partners, and vendors.
• Guide procurement, contract management, and vendor partnerships in a complex multi-vendor environment.
• Lead and mentor a team of professionals, creating an environment where people can learn, grow, and do their best work.
• Lead the Project and Portfolio office and drive continuous improvement of project, portfolio, and governance practices across the organization.

You'll also play a key role in enabling high-profile digital health initiatives that improve service delivery, accessibility, and integration across Alberta's health system. You're a confident leader who knows how to balance strategy, delivery, governance, and people leadership.

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems Thinking: Integrates broader context into planning. Overseeing the IM/IT investment management process for the Ministry, this position needs to be aware of current/future funding constraints, upcoming legislative changes that either affect Ministry systems or be supported by Ministry system changes, the broader Health System current needs, future needs, and international trends.

Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict. Manages the Project and Portfolio office, this position creates, manages, and educates on the various Practices within, including Project Management, Business Analysis, Procurement, Organizational Change Management (managing complex change). These Practices provide tangible and practical approaches to ensure consistent methods for collaboration.

Develop Networks: Leverages relationships to build input and perspective. Ensures that EIPC is engaged in IM/IT investment decisions. Ongoing roadmapping exercises are driven by business needs and performed collaboratively with program areas and applicable Divisional teams, incorporating feedback where appropriate.

Develop Self and Others: Encourages development and integration of emerging methods. Develops strong learning materials for all Practices within the PMO. Trains Staff on these Practices and encourages cross-team training and development.

Drive for Results: Takes and delegates responsibility for outcomes. Responsible to ensure Staff understand accountability to successfully deliver assignments on time and within budget. Success in delivery involving multiple stakeholders starts with strong communication and collaboration, followed by consistently applying the PMO Practices (which are designed to facilitate effective communication and collaboration).

Qualifications

Minimum Recruitment Standards
University graduation in a field related Computer Science, Computer Engineering, or in a related field supplemented by four (4) years related experience.

Equivalency: Directly related education or experience considered on the basis of:
1 year of education for 1 year of experience; or
1 year of experience for 1 year of education.

Requirements of the position include:

• Significant experience delivering large and complex IM/IT projects and initiatives.
• Experience leading teams and developing high-performing staff.
• Strong stakeholder engagement, facilitation, and relationship-building skills.
• Experience with vendor management, procurement, and contract oversight.
• Strong project, portfolio, financial, and governance management capabilities.

Assets of the position are:

• Experience working within government or the broader public sector.
• Experience managing outsource vendors and service providers.
• Project Management certification (PMP or equivalent).
• Experience working within healthcare or health technology environments.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Hours of work are 08:15 AM to 04:30 PM, Monday to Friday. Full-time permanent position working 36.25 hours per week in downtown Edmonton.

Final candidates will be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Management Employee Pension Plan (MEPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply online. Please see Job Application Resources for more information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information. It is also recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Krystyna Gruszka at Krysyna.Gruszka@gov.ab.ca.