Parts Journeyperson - Field - Fort Hills

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Join the Finning family! Finning Canada is seeking a Parts Journeyperson to join our great team supporting our client at Fort Hills. As the Parts Journeyperson, you will provide exceptional customer service and advice; identify and source parts, as well as inspecting and processing cores and parts returns.
What’s in it for you?
• Starting wage of $60.45 - $66.44
• Industry leading Employer paid benefits
• Employee Share Purchase Plan options
• RRSP and Retirement Plan options
• Boot Allowance
• Employee Rewards – exclusive access to discounts and perks
• Housing Allowance (available for candidates residing in Fort McMurray)
• Camp available for non-local candidates
• Overtime & double time hours potentially available
• CAT Dealer Grade Training
• CAT Certified Training: Additional certifications and skill development paid for by Finning
If you embrace challenges, are customer focused and thrive in an environment that values hard work and integrity, with ample opportunities for growth and development, Finning Canada may be the next opportunity for you.
We look forward to you joining our team!

Job Description:

Major Job Functions:

• On-Site Parts Coordination related to customer equipment maintenance, and repairs.
• Ensure accurate required by dates are entered into the software system.
• Prepare for, and attend daily customer meetings, communicating estimated delivery dates to internal and external stakeholders.
• Complete Pre Task Assessments. 
• Communicate shipping options and freight estimates to the Service Operations team.
• Follow up on requests from the Service Operations team, remaining accountable until the transaction is complete.
• General housekeeping – A place for everything and everything in its place. 
• Attend all TEAMS meetings, micro learnings, and trainings requested by the Regional Parts Manager.
• Parts identification and tracking to support the business.
• Sourcing and ordering of new, reman and used parts.
• Work with the CAT buyers through the ticketing system 
• Cycle counts, Red Data monitoring, picking, shipping and receiving of the consigned inventory on site. 
• Develop and maintain internal and external relationships.
• Coordination of Component Core returns with the Mildred Lake facility.
• Participate in parts related special projects and assignments.

Skills & Qualifications:

• Journeyperson Parts Certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
• A high performance, positive attitude and the ability to build and maintain respectful working relationships
• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
• Ability to deal with difficult situations and potentially unhappy customers
• Capable of working with minimal supervision
• Computer literacy with applicable software knowledge along with shop parts experience
• Experience with SIS, Lawson M3, and the MS Office Package will be considered assets
• Industry experience in the following areas would be considered strong assets to a successful candidacy: Mining, Heavy Construction and Technology Products.

Important Details

• This position is based in Fort Hills, AB on a 14x14 shift. (Rotational Shift)
• Hours and shift schedule may be subject to change to meet customer and/or Finning (Canada) requirements. Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement

Union Membership: You are required to become a member of the Union associated with this position. This will be effective immediately and will result in union dues being deducted from your pay. The terms and conditions of your employment will be governed by the collective agreement.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.