Provincial Duty Officer

Job Information
Job Title: Provincial Duty Officer 
Job Requisition ID: 86400
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full-Time
Hours of Work: 40 hours per week
Permanent/Temporary/Wage: Permanent
Scope: Open Competition
Closing Date: August 20, 2026
Classification: Program Services 2
Salary: $2,745.22 to $3,601.10 biweekly ($71,650- $93,988/Annually)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

The Alberta Emergency Management Agency (AEMA), under the authority of the Emergency Management Act, leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery.

The Alberta Emergency Management Agency (AEMA) is accountable and responsible to the GoA, to Albertans, to their communities, and to industry for the protection of people, their property, and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the co-ordination, collaboration and co-operation between all entities involved in prevention, preparedness, response, and recovery activities within this diverse system.

Our agency also works to ensure vital public services, such as government services and first responders, are available during a crisis. 

To learn more about Public Safety and Emergency Services, follow the link to: https://www.alberta.ca/public-safety-and-emergency-services.aspx.

Role Responsibilities

The Watch Station/Provincial Duty Officer (PDO) provides the 24 hours a day, 7 days a week operational capability for the Provincial Emergency Coordination Centre (PECC) that monitors, analyzes and provides recommendations with regards to hazards or emergencies that have impacts or potential impacts on Alberta community functions, Alberta and/or Albertans. The PDO provides situational awareness for executive decision-makers and elected officials. The Watch Station/PDO is the first point of contact for emergencies or disasters that are impacting the Government of Alberta (GoA), municipalities, First Nations, Metis Settlements, or federal partners and that require a GoA response.
Responsibilities Include:

• Respond to inquiries that are related to requests for information, advice on emergency techniques, and requests for assistance
• Build and maintain situational awareness of potential and ongoing public safety emergencies or disasters that impact Alberta and/or Albertans
• Disseminate information on potential or ongoing emergency or disasters that may require a GoA response activities
• Support to the PECC staff during a PECC elevation of Level 2 or higher and other Provincial Operations Units and lines of work
• Ensuring readiness of the PECC and Watch Station, including the business continuity actions to maintain these critical services
• Research, write and edit material for publication and distribution to increase awareness and inform decision making
• Contribute to the maintenance and readiness of the PECC, alternate PECC, and MESA 

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
Creative problem-solving: Considering your options in a new way by challenging the typical process and considering others' perspectives to find an alternative solution.
Systems thinking: Work in the APS is part of a larger system, where one person's work affects another's. We need to look beyond our work to consider our impact on others, understand connections and communicate clearly.
Agility: Being flexible in an ever-changing workplace. This includes expecting and supporting change and being able to assess a new priority's impact on your job and others.
Develop networks: Proactively grow your networks and build trusting relationships with those you work with and may work with in the future
Build collaborative environments: Leading and contributing to a work environment that allows diverse people to work together productively to reach goals.

Qualifications

Required: University degree in a related field, no experience required; or equivalent as described
Equivalency: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education
For Example: 
Related 1 year certificate PLUS a minimum 3 years of experience
Related 2-year diploma PLUS a minimum 2 years of experience
Related minimum 4 years of experience
Must-Haves

• Thorough knowledge and understanding of the four pillars of emergency management
• Thorough knowledge of the Incident Command System (ICS)
• Intermediate to Advanced MS Office skills and social media platforms
• Superior written and verbal communication skills
• A driver’s license and clear abstract is required
• Air Brake program completion and you must have or be willing to obtain this qualification

Assets: 

• Understanding of GoA and AEMA emergency planning
• Familiarity with applicable legislation, regulations, and guidelines
• Incident Command System (ICS) I-300 Certification
• Experience working in an Emergency Coordination Centre (ECC)
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of Employment: Permanent Full-time position 

Hours of Work: 40 hours per week - Following training, this position operates on 12-hour rotating day and night shifts (6:30 a.m. to 6:30 p.m. / 6:30 p.m. to 6:30 a.m.) on a 4-on, 4-off schedule.
Location: Edmonton
Cover Letter: Please provide a cover letter outlining your skills, knowledge, and experience as they relate to the role
Written Assessments: Candidates may be required to complete a written assessment to further evaluate their skills, knowledge, and experience related to the role.

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP) OR Management Employee Pension Plan (MEPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool 
• Positive workplace culture and work-life balance.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please see Job Application Resoures for information. 
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Krystyna Gruszka at Krystyna.Gruszka@gov.ab.ca.