Sr Manager, Sales

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

The Senior Manager Commercial Accounts will direct and manage a Sales team that is responsible for selling and cross selling to new and existing Rogers Enterprise Business customers and promoting the benefit of the full suite of Rogers products and services. The incumbent will be responsible for the day to day coaching and managing of a Sales team to overachieve quotas within a defined territory of business accounts.

What you will do:

• Managing a team of 5-7 direct reports, including Account Executives (AE’s) on the Commercial Calgary sales team
• Provide hands on, on-going coaching, leadership and support to the sales team to ensure monthly quotas are continuously met or exceeded
• Provide sales management funnel guidance and manage weekly sales reports to monitor sales activity and ensure quality performance
• Join the team members for key client meetings to support the deal process and help drive sales
• Accountable for sales planning, strategy development and plan implementation
• Deliver on sales quotas while maintaining profitability and quality of product/service
• Manage metrics associated with daily AE activities and results
• Supervise and motivate the Sales Team to obtain set objectives for account planning, customer education/customer prospecting and customer satisfaction
• Act as a liaison with other departments to offer communication support to the Sales Reps
• Responsible for full manager responsibilities including talent management, workforce planning, performance management, employee engagement etc.
• Develop sales employees to continuously improve their sales and account management skills
• Manage the resolution of sensitive customer requests and issues where necessary
   

What you will bring

• Minimum 10 years progressive sales experience, with 2-5 years business sales team management experience preferred
• Bachelor degree in a business-related field or equivalent work experience
• Experience in the Enterprise and/or Commercial business market is essential
• Proven sales funnel management experience
• Driven, results oriented professional with a proven track record of meeting and exceeding targets
• Demonstrated ability to coach, motivate and performance manage a team (directly and/or indirectly)
• Results oriented, with a proven ability to meet both short-term and long-term business objectives
• Proven ability to develop, foster and maintain relationships with internal and external customers
• Strong planning and organizational skills, with the ability to anticipate problems and opportunities, and execute sales strategies
• Proven ability to communicate effectively in written and verbal form
• Able to work independently to meet deadlines and achieve goals
• Access to a reliable vehicle and a valid provincial driver's license is a MUST 

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB
Travel Requirements: Up to 10%
Background Check(s) Required:
Posting Category/Function: Sales & Account Management
Requisition ID: 344542

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business