Supervisor, Exemptions

The Assessment and Taxation branch is seeking a natural leader with an eye for detail who can oversee the Tax Exemptions team as they manage complex property tax exemption programs and legislation. Your excellent communication skills and dedication to providing excellent customer service will guide your success as you and your team navigate the complexities of implementing new and emerging legislation while maintaining a high standard of customer care.

In this politically sensitive role, you will be dealing with a wide variety of customers and Community Partners ranging from non-profit organizations to higher levels of government. Your research, reports and judgement will assist City Administration and council in their decision making.

What will you do?

• Ensuring compliance with evolving legislation and regulations
• Liaising with internal and external Community Partners including school boards, religious and charitable organizations and all levels of government
• Preparing and presenting complex information in an understandable form to all Community Partners Conducting surveys of other assessment and taxation jurisdictions to identify industry norms to guide decision making
• Prepare reports for management and Council including research and recommendations Review existing exemptions processes in an ongoing fashion and update as necessary Supervising, coaching, mentoring, leading and training a team of professional level staff Delegate work, provide ongoing performance feedback, and mentoring employee growth
• Provide guidance to the team through technical expertise
• Coordinate and support Tribunal appearances

Qualifications

• A University Degree in Public Administration, Business Administration, Commerce or Arts with a related Major (i.e. Political Science, Communications, English, Management). A Master’s Degree is considered an asset
• 4 years progressively responsible experience in a collaborative role with a focus on assessment and taxation, communication, collaboration, and public administration

Assets

• 2 years of supervisory experience including work planning, coaching, mentorship, leading, performance evaluation, performance management and training of staff

Skills required for success

• Ability to perform in a time and politically sensitive environment
• Demonstrated knowledge of Assessment & Taxation processes and the Legislative framework that governs them
• Demonstrated knowledge of change management best practices
• Demonstrated ability to review and create policy/procedures as dictated by changing legislation or changing Branch needs
• Excellent written and verbal communication skills are required
• Demonstrated ability to present to or facilitate meetings with Community Partners groups
• Ability to create and utilize presentation materials using multimedia platforms
• Proven ability to maintain confidentiality is required
• Proficiency in the applications of CRM, Google Applications
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion
• Applicant may be tested

Work Environment

• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits

Up to 1 temporary with benefits full-time position for up to December 31, 2027

In accordance with the Enterprise Systems Transformation Program (ESTP) Letter of Understanding between the City of Edmonton and Civil Services Union 52

Hours of Work: 33.75 hours per week

Salary Range: $51.611 - $65.218 (Hourly); $90,925.680 - $114,897.810 (Annually)

Recruitment Consultant: KE/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Methods Analyst II
Posting Date: Sep 21, 2026
Closing Date: Oct 5, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Financial Services
Work Location(s): Chancery Hall, 7th Floor, 3 Sir Winston Churchill Square Edmonton T5J 2C3