Information Management Strategist - AMENDMENT

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join

The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As an Information Management (IM) Specialist, you will play a key role in strengthening information governance, supporting access and privacy compliance, and advancing the maturity of information management practices across Operational Services. You will work collaboratively within the Operational Excellence IM team to develop standards, improve processes, and guide business units in responsibly managing information assets throughout their lifecycle.

You will provide expert advice on records and information management, lead program initiatives, support Protection of Privacy Act (POPA) activities and contribute to emergency response documentation during Incident Command System activations. Your work directly supports risk mitigation, operational efficiency, and transparent, accountable public service. Primary duties include:

• Provide expert guidance on information governance, records management, and compliance with corporate policies and legislation, and contribute to the development of department-wide information management standards and best practices.
• Assess program needs and identify opportunities for improvement using maturity assessments, business unit feedback, and corporate governance requirements to strengthen information management practices.
• Design and implement records lifecycle management activities, including classification, retention, disposition, and digital recordkeeping, and lead employee training, engagement, and outreach initiatives.
• Plan and lead projects that enhance information management program maturity, efficiency, and business value for Operational Services.
• Develop and maintain processes for tracking program metrics, auditing, collecting feedback, and reporting on program performance, including annual reports, maturity assessments, and data visualizations.
• Support the POPA program by assisting with POPA requests, privacy impact assessments, breach response, and access and privacy best practices.
• Provide emergency response support as an Incident Command System Scribe or Documentation Specialist during Emergency Operations Centre activations, including managing complex POPA requests during emergencies.

Qualifications 

• A completed 1 year certificate in a relevant discipline such as information science, records management, access and privacy, library science, or a related discipline such as public policy, business administration, information systems, or legal studies, and at least 10 years of related experience; OR
• A completed 2 year diploma in a relevant discipline such as information science, records management, access and privacy, library science, or a related discipline such as public policy, business administration, information systems, or legal studies, and at least 7 years of related experience; OR
• A completed degree and at least 3 years of related experience.
• Working knowledge of the Access to Information Act (ATIA) and the Protection of Privacy Act (POPA).
• Experience using Livelink, Physical Objects, MS SharePoint or other electronic information management applications.
• Project management or business analyst experience is an asset.
• Success in this position requires strong interpersonal and organizational skills, excellent communication skills, the ability to work collaboratively within a team and with a variety of interested parties, and the ability to prioritize and plan work effectively in a dynamic environment.

Pre-employment Requirements 

• Successful applicants must provide proof of qualifications.
• Applicants will be tested for appropriate skills. 

Workstyle 

• This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.

Position and Pay Information 

• Business Unit: Operational Services 
• Union: CUPE Local 38
• Position Type: 1 Permanent 
• Compensation: Pay Grade 9 $41.49 - 55.51 per hour 
• Hours of work: Standard 35 hour work week.
• Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
• Location: 928, 32 Avenue N.E. 
• Audience: Internal/External
• Apply By: September 14, 2026
• Job ID: 315219
• Amendment: Job ID

Amendment Date:  August 31, 2026